Work has changed for good. The bizarre and unprecedented events of 2020 inspired ten years of digital transformation in just ten months. Priorities of the CIO were accelerated, abandoned and adjusted. Questions cycled from ‘how will we rapidly enable remote working?’ to ‘what will the return to work be like?’. With an initiative list turned on its head, many IT and security leaders are still scrambling to manage the competing priorities of cloud migrations, implementation of SASE and zero trust, adoption of Microsoft365, upgraded security investments and more – while also trying to ensure the best possible user experience for remote workers.

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